Voice over internet protocol is the technology that allows you to make voice calls using an internet connection instead of a traditional or analog phone line. This post shares details on how we built Zoom, why our VoIP is so reliable, and why you can finally trust computer audio. But we’re here to tell you that with Zoom, VoIP just works! Many of us have been burned by less-than-stellar voice-over-internet protocol (VoIP), and it’s now difficult to trust because it’s choppy or it cuts out.

The answer we hear a lot is that computer audio from most web conferencing solutions just isn’t great, with connection issues and poor service making it a “struggle” for users. But why not just press one button on your computer to connect both audio AND video to a meeting? Why is it that some people, when connecting their audio for a video conference, dial in via a traditional landline or cell phone rather than using the computer audio? They’re calling into a meeting on a telephone for audio, even while joining video via their computer.

Zoom meeting join with computer audio